Creating positive first impressions

Scientists tell us that we that tend to make judgements about others very quickly. In a recruitment interview, for example, it can be within the first one to fourteen seconds! These judgements can be difficult to reverse. It is vital therefore that, whenever we are seeking to achieve a desired outcome, we know how to make a positive first impression.

This training teaches you how. By combining scientific facts with practical, proven strategies and skills, it gives you the ability to influence effectively in seconds. It is of value for all who sell, present, persuade, lead and network.

Content

• Preparation
• Understanding your desired outcome(s)
• Understanding those you need to impress
• Why it is emotional before it is logical
• Creating a congruent personal image
• Managing the 1-14 second rule
• Preparing from Three Perspectives.

Delivery

• Matching communication patterns and values
• Using the power of ‘Yes, and’
• Sharing positive messages
• Engaging everyone
• The power of asking great questions
• The importance of finishing well.

Evaluation

• A three-part process
• Why, and how, you should listen to your emotions
• Why to delay, and how to undertake, rational self-assessment · Seeking out and managing feedback from others.